F.A.Q

If your question isn't answered below, please don't hesitate to contact us and ask. 

WHERE ARE YOUR BLANKETS MADE?

Our blankets are made in the best ethical and sustainable factories around the world. Our Pima Cotton Blankets are made right here in the USA and our Knit Blankets are made in Italy.

HOW LONG DOES SHIPPING TAKE?

For orders within the US, we typically package & ship your order the next business day (please allow up to 3 days during peak times such as launches, sales, holidays, etc). Your order will ship First Class and take 2-5 days from the time we package your order. Feel free to contact us if you have any questions.

International orders are also packaged & shipped next business time, but the time frame will vary by country.

HOW DO I WASH MY BLANKET?

Our blankets are easy to wash and don't peel after washing! We suggest washing in cold/ warm water with like colors// tumble dry low for best results. 

HOW DO I RETURN OR EXCHANGE MY ORDER?

We want you to be happy with your whole experience purchasing your max + moose. We are happy to return your blanket that has not been washed or used within 14 days of purchase. Once we have received the blanket + it is up to standard, we will refund you for the price of the blanket. 

If your blanket has not been washed or used between 15-30 days, we will give you a shop credit for the amount of the blanket. Anything over 30 days we will not be able to return.

No refund on sale blankets

We do not offer exchanges at the moment. If you would like to "exchange" purchase the item you would like and return the item you don't like. 

If you have any questions about returning, please send us an email hello@maxandmoose.com